Warranty policy

At Kid Electric Bikes, we stand behind the quality and performance of our products. Our warranty is designed to give you peace of mind when purchasing and using our electric bikes.

Coverage

Our warranty covers manufacturing defects in materials and workmanship under normal use. This includes:

  • Frame defects

  • Motor or battery malfunctions (excluding normal wear)

  • Electrical system defects

Warranty Period

  • Frame: [Insert duration, e.g., 1 year]

  • Motor & Electrical Components: [Insert duration, e.g., 6 months]

  • Battery: [Insert duration, e.g., 6 months]

Warranty periods start from the date of purchase.

What Is Not Covered

  • Damage caused by accidents, misuse, or neglect

  • Regular wear and tear (tires, brake pads, grips, etc.)

  • Unauthorized modifications or repairs

Making a Warranty Claim

To make a warranty claim:

  1. Contact us at info@kidelectricbikes.com with your order details and a description of the issue.

  2. Provide photos or videos of the defect if requested.

  3. Our team will review your claim and provide instructions for repair, replacement, or refund.

Limitations

  • Warranty is valid only for the original purchaser and is non-transferable.

  • Shipping costs for warranty service may be the responsibility of the customer unless otherwise stated.

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